REFUND POLICY

At LivLei Skin Inc., we are committed to your satisfaction. If you’re not completely satisfied with your purchase, we’re here to assist.

Eligibility for Refunds:

1. Products must be returned within 14 days of purchase.

2. Items must be unused, unopened, and in their original packaging.

3. Proof of purchase (e.g., order confirmation or receipt) is required.

Non-Refundable Items:

• Items marked as final sale.

• Partially used products.

How to Request a Refund:

1. Contact us at customerservice@livleiskin.com with your order details and the reason for the return.

2. Our team will review your request and provide further instructions, including the return shipping address.

Shipping Costs:

• Original shipping fees are non-refundable.

• Customers are responsible for return shipping costs unless the item was defective or incorrect.

Processing Time:

Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days and credited to your original payment method.

Questions About This Policy:

If you have any questions about our refund policy, please feel free to reach out to us at customerservice@livleiskin.com.